Frequently Asked Questions

Base Freight is a Tanzanian company focused on clearing and forwarding. Contact our team to discuss your cargo and the support you need.

The company is based in Dar es Salaam, Tanzania.

The company was incorporated on 23 August 2014.

Email basefreighttz@gmail.com or call +255 784 508548.

Send us your cargo description, origin, destination, approximate weight or volume and preferred timing. We will discuss the details needed for a quotation.

Describe the goods, number of packages, estimated weight and dimensions, their origin and destination, and any special handling needs.

Yes. Share the route and cargo details so our team can discuss the available arrangements.

Yes. Tell us the destination, route and cargo details. Availability and requirements depend on the shipment.

The cost depends on the cargo, route, services requested, applicable charges and other shipment details. Request a tailored quotation.

Ask the team to specify whether duties, taxes and other official charges are included. Inclusions depend on the quotation.

Clearing and forwarding involves coordinating the documentation and procedures needed for cargo movements and customs clearance, according to the shipment’s requirements.

Contact our team about your import and its documents so we can discuss the required clearing support.

Contact our team with details of the goods and destination so we can discuss the required export arrangements.

Requirements vary by goods and route. A commercial invoice, packing list and transport document may be needed; additional permits or certificates may also apply.

It is a document describing the transaction and goods, usually including the seller, buyer, description, quantity and value. Customs may use it when assessing a shipment.

A packing list describes the contents, number, weight and dimensions of packages. Accurate details help the parties handling your cargo.

A bill of lading is a transport document used for sea freight. Its role and details depend on the shipment and shipping arrangement.

An air waybill is a transport document used for air cargo. Ask your carrier or forwarding team for the document relevant to your shipment.

Some goods require permits, certificates or inspections. Requirements depend on the goods, origin and destination; check before shipping.

Timing varies with documentation, cargo type, inspections, authority processes and other circumstances. Ask our team for an estimate for your specific shipment.

Incomplete documents, inspections, missing permits, transport disruptions or other issues can affect timing. Our team can discuss your circumstances.

Timing depends on external processes and shipment conditions. Ask for an estimate and any conditions that apply to your quote.

Freight transport and warehousing are among the company’s registered activities. Tell us what you need so we can confirm available arrangements for your shipment.

Contact us with the container type, cargo description, origin and destination so we can discuss suitable clearing and forwarding support.

Yes. Describe the cargo, dimensions, weight and handling needs so our team can assess the request.

Special cargo may require specific permits, equipment and arrangements. Provide the details in advance so we can confirm whether suitable support is available.

Ask our team about your insurance needs and available arrangements. Confirm the insurer, cover, exclusions and terms before purchasing a policy.

Contact our team and provide your reference and shipment details. We will advise what information is available.

Tell us as soon as possible. Corrections may be needed before the shipment can proceed, and additional time or charges may apply.

Demurrage generally refers to charges that may arise when a container remains at a terminal beyond the allowed free period. Terms and rates depend on the relevant provider.

Detention generally refers to charges that may apply when equipment is kept outside a terminal beyond the permitted period. Confirm the applicable terms with the relevant provider.

Responsibility depends on the agreed transaction terms and local requirements. Confirm responsibilities with the parties involved and review your quotation.

Incoterms are trade terms used to describe certain responsibilities, costs and risks between buyers and sellers. The chosen term should be agreed in the sales contract.

Share the shipment documents and expected arrival details with the relevant parties early. Check whether permits, payments or other preparations are required.

Yes. Inform us of changes to the cargo, route or timing; changes may affect availability and price.

Send your shipment requirements to basefreighttz@gmail.com or call +255 784 508548. Our team will discuss the next steps.